Eative Shop Support

If you have any questions about your purchase, you might find the answer and more information in our FAQ.

Please submit any Eative Shop or supplement-related questions to Our Customer Support team is happy to assist you between 9AM - 5PM Eastern Standard Time, from Monday to Friday.

If you contact us outside of these hours, we will do our best to get back to you the next business day.

For inquiries about the Eative App or your Meal Plan, please follow the instructions at or click here

Contact Information

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21 State St
Pittsford, NY 14534